TERMS AND CONDITIONS

TERMS OF USE

This website is operated by KARO HOUSE. Throughout the site, the terms “we”, “us” and “our” refer to KARO. KARO offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ orcontributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


PAYMENT
All references to Rupee on this website are in Indian currency. Indian prices are different to International prices due to taxes/duties , and the laws of the countries they have been bought from. In cases of International shipping , prices may vary when logging into the site from different postal codes and locations. Prices are subject to change at any time , without any notifications. All rights to change prices are reserved by KARO.
Prices of products available at retail outlets are only available within India. No product can be sold for Indian prices outside the country.
Once you arrive at the Payment page during Checkout, be sure to review your Order Summary i.e. your Product, Size, Colour and Shipping Address before you click on “Payment Options”. You can also choose to avail of the Promotion Code, Discount Code or use your Store Credit. You can click back to make adjustments at any time.
If everything seems fine, click “Payment Options” to make the final payment.
Payment options :
We accept the following forms of payment:
* Credit Card
* Debit Card
* Net –Banking

CREDIT CARD AUTHORIZATION
Once you have used your card, there is a lag to your payment reaching the bank and confirmation received by our payment gateway. In most cases, the payments are received well in time but there are instances where there is a downtime on the issuing bank’s server due to maintenance or other technical faults. In the event that this happens, your payment request is turned down. You will then hear from our Customer Care who will help you through the process.

ORDER & SHIPPING PROCESS
As soon you place your order, you will receive a confirmation email. Orders are dispatched from our warehouse within 7-10 working days. As soon as your order has been dispatched, you will receive an email with a tracking number, which you can use to track your order on our shipping agents sites. For domestic shipments, it takes 10-12 working days from dispatch for your goods to arrive and 12-15 working days for international shipments.

RETURNS & EXCHANGES
We want you to love any product that you buy from us and in case you are not completely satisfied with them, please drop us a mail at Contact@karohouse.com we will get back to you.
The product bought will only be accepted for replace if they are intimated with in 3 days after the delivery and are in perfect condition with no damage, stains or marks whatsoever.
Note : Replacement is only applicable with the products of equal price value or more.

In case of damage :
Any product that has been hampered or damaged while transportation must be notified by email within 48 hours of the product being delivered and returned to our warehouse within a time period of one week, else KARO will not be liable to accept the merchandise. We will investigate the damage from our end , repair the merchandise and courier it back to the designated address.
The cost of couriering the product to our warehouse shall be borne by the customer. KARO will only bear the expenses of the transaction after the repair of the merchandise.
In cases wherein due to usage of the merchandise, some part of the product is damaged, such as hardware – locks, studs, screws, buckles, straps, will only be repaired within a period of one month from the time of receipt of the merchandise after dispatch from our warehouse.
KARO acknowledges return of products only limited to direct sale between vendor and consumer. This only entails sale online, and not through retail outlets.

RESTRICTION IN LIABILITY
Your use of this website or any information on this website is entirely at your own risk. KARO makes no representation or warranty with respect to the accuracy, completeness, suitability, performance or timeliness of the information provided on this website. KARO excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.
This website may contain links to other Internet sites provided by third parties. The provision of any of these links does not represent an endorsement by KARO of those internet sites.
To the maximum extent permitted by law (Under the Indian Law), KARO is not liable to you or anyone else for:
* Any decision, action or inaction taken in reliance on the information in, or connected with, this site.
* Any losses, costs or damages suffered or incurred by you, including (without limitation) direct or indirect, special, incidental, compensatory, exemplary or consequential damages in connection with this website.
* Your use or misuse of this website or any information or material contained in this website.
* The loss or modification of information or material transmitted from this website.
* Any defect, technical problem or virus attached to or arising from this website or the server.
* Any injury, illness or allergic reaction you or any other person may sustain due to leather, fabric, hardware, or usage of any of the products bought though this website.
* the products displayed being unavailable at any time.
* your inability to access or use the website or any material on the website.
* the loss of confidentiality in any information or material transmitted to or from the website.
To the maximum extent permitted by law, KARO does not make any guarantees or warranties that this website will be available in any place, free of faults or error, free from unauthorized interception or access, or free from blockages, delays, network failure, congestion, interferences of faults of any kind.